SAY HELLO TO YOUR NEW PARTNER IN HEALTHCARE ADMINISTRATIVE EXCELLENCE!
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We're Dedicated to Helping Hospitals, Practices, & Healthcare Facilities Enhance their Patient Care Experience.
Your Medical Secretary &
At Wormley 2 Willis, we understand that top-notch administrative support is the heartbeat and lifeblood of any thriving medical practice. For us, it's about far more than just doing paperwork, updating patient charts, and scheduling appointments. It's about creating an environment where patient care can truly flourish and employee morale can be elevated through seamless teamwork and effective communication.
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Our dedicated medical secretaries and office administration professionals aren't just support staff; they're true specialists in healthcare operations. When assigned to your project, they bring with them decades of actual healthcare and medical field employment and hands-on experience. This deep well of practical knowledge means they don't just understand the tasks, they grasp the unique demands and intricate processes of your medical field from the inside out. They've walked in those shoes, seen the challenges firsthand, and know how to anticipate needs.
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This specialized, real-world expertise is precisely why we're uniquely positioned to provide comprehensive, expert assistance that goes beyond basic help. We genuinely empower healthcare providers like you to focus intently on what truly matters: delivering exceptional patient care. We take the complexities of your daily administrative operations off your plate, ensuring you can dedicate your invaluable energy and time where it counts most – with your patients.
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Whether you're a solo practitioner juggling every role, from consultations to billing, or a bustling multi-specialty clinic with complex scheduling and diverse patient needs, we deliver unmatched expertise and meticulous precision. Our goal is to streamline your front office and administrative workflows to their fullest potential. The ultimate result? A practice that runs not just smoothly, but also efficiently and profitably, ensuring a positive, stress-free experience for both your dedicated staff and your valued patients.
Healthcare Administrative
Solution!
Our Healthcare Related Service Offerings:
Patient Records Management
Developing and maintaining highly organized digital and physical record-keeping systems for comprehensive patient files, ensuring strict HIPAA compliance.
Appointment Scheduling & Calendar Management
Comprehensive assistance with patient appointment scheduling, efficient calendar management for medical professionals, and streamlined prior authorization and referral coordination.
Insurance Verification & Authorization
Verifying patient insurance coverage and securing necessary pre-authorizations for procedures and treatments.
Referral Coordination
Managing inbound and outbound patient referrals to specialists and other healthcare providers.
Medical Document Preparation & Formatting
Meticulous drafting, proofreading, editing, and formatting of a wide range of medical documents, such as patient histories, consent forms, discharge summaries, and referral letters.
Transcription Services
Providing accurate and timely transcription services for medical dictations, clinical notes, detailed patient interviews, and comprehensive medical reports.
Communication Support
Managing professional, non-clinical correspondence with patients, other medical offices, and insurance providers as per contractual agreements.
Insurance Claims Preparation & Submission
​Meticulous preparation and timely electronic submission of claims to various private and government payers (e.g., Medicare, Medicaid).
Payment Posting & Reconciliation
Robust assistance with researching and appealing denied claims to maximize reimbursement.
Patient Billing & Collections
Administrative management of patient statements, inquiries, and follow-up on outstanding balances.
Compliance with Financial Regulations
Ensuring all billing practices adhere to federal and state financial assistance regulations and compliance standards.
Specialized Billing Support
Comprehensive assistance across dental, pharmacy, physician, and hospital services.
Third-Party Payer Documentation
CBX Document Preparation & Submission
Preparation of documentation required for third-party payers.
Expert organization, categorization, and preparation of all necessary documentation for Centrix Business Exchange (CBX) systems.
Client Testimonials
